Shipping policy
Shipping Policy
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At Tail Devil, we aim to get your sparking gear to you as quickly and safely as possible. Below is everything you need to know about how we handle shipping.
π Processing Times
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Orders are processed within 1β3 business days.
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Orders placed on weekends or holidays will be processed on the next business day.
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Once your order ships, youβll receive a confirmation email with tracking details.
π Shipping Locations
We currently ship to:
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United States (including Alaska & Hawaii)
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Canada
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Selected international countries
π¦ Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and chosen shipping method. Typical delivery times are:
| Region | Standard Shipping | Expedited Shipping |
|---|---|---|
| U.S. | 3β7 business days | 2β3 business days |
| Canada | 5β10 business days | 3β5 business days |
| International | 7β21 business days | Varies by location |
Delivery times are estimates and may be affected by carrier delays, customs, or weather conditions.
π¦ Free Shipping
We offer free standard shipping on U.S. orders via USPS.
π¦ Customs, Duties & Taxes (International Orders)
International customers are responsible for any customs and import taxes that may apply. TailDevil.com is not responsible for delays due to customs.
β Order Issues
If your order is delayed, lost, or arrives damaged:
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Contact us at sales@taildevil.com
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Include your order number and a brief description of the issue
Weβll work with you and the carrier to resolve the problem as quickly as possible.
π¨ Need Help?
Weβre here to help! Reach out to us anytime at sales@taildevil.com with any shipping questions or concerns.